Reference

jalu toto Privacy Policy For Your Data

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

ACCOUNT RECORDSWALLET DETAILSCOOKIE CHOICESSUPPORT CHAT
jalu toto jalu toto Privacy Policy For Your Data
CONTACT PATHS

Get Privacy Policy Help Through Support

A clear support route helps you ask about the Privacy Policy without sending sensitive details through random channels.

Support chat Open support chat from your account area and ask about the Privacy Policy, stored…
Wallet record check If your question concerns DANA, OVO, GoPay or QRIS, include the payment reference rather…
Account access help When sign-in or phone verification blocks a privacy request, tell us through support chat.
DATA PRACTICES

Your Data Choices Across jalu toto

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Data we receive

We may receive your phone number, verification result, sign-in events, device details and account messages. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may identify a payment record.

Cookie controls

Cookies can remember sign-in preferences and help us understand account-page errors. You can adjust cookie settings in your browser, although changing them may affect how the policy page or account step loads.

Account security

Phone verification and sign-in checks help us distinguish your account activity from an unfamiliar device. Never send a password or wallet PIN in support chat when asking about Privacy Policy rights.

Retention approach

We keep records only as long as needed for account security, payment matching, dispute handling or legal duties. Ask support about a category and we will explain the applicable retention reason.

Access requests

Where local law permits, you can request access to personal data linked to your account. Send the request through support chat and include your verified phone number for identity checking.

Correction requests

If your account details are inaccurate, tell support which field needs changing and why. We may confirm your identity before updating the record or explaining why a change cannot be made.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the questions you may have before opening an account or sending a data request. We keep the process tied to real account steps, including phone verification, support chat and payment references from Indonesian wallet rails.

It covers account details, phone verification, sign-in activity, device data, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Phone verification helps us confirm account ownership before discussing personal records or changing account details. It also supports access checks when a new device signs in or a privacy request arrives.

Where local law permits, you can ask for the personal data linked to your account. Contact support chat with your verified phone number, and we will explain the identity check and response process.

We use DANA and QRIS references to identify payment status and match a cashier action to your account. We do not need your wallet password or PIN to discuss that record.

Yes. You can adjust cookies through your browser controls. Some settings may affect remembered sign-in preferences or how account pages load, but they do not remove records already required for security or legal duties.

Retention depends on the type of record and its purpose, such as account security, payment matching, dispute handling or legal duties. Support can explain the reason for keeping a specific category.

Send a correction request through support chat, identify the account field that is wrong and provide the verified phone number. We may confirm ownership before making the change where local law permits.